STEP 1: INTRODUCTION
The Inside Project Coordinator will call to schedule the initial inspection and get an overall picture of the claim so the Mitigation Technicians have all of the proper tools.
The Water Technicians will take photos of the damaged areas, stabilize the property/loss, being writing the scope, and set drying equipment. This step is very tedious and the technicians will take their time to ensure your home is completely dry.
ONSITE DOCUMENTATION AND DEMOLITION
STEP 3: END OF MONITORING
During the next 3+ days, the Water Technician will continue to monitor the equipment that was placed in your home. Once the drying is complete, the Water Technician will remove all of the equipment. It is very important that during the drying stage, all equipment stay running 24/7.
Now that your home is dry, the Water Technician will take final photos of any demolition that was performed and to show the area is dry. Once the Water Technician is completed their documentation, they will have you sign a Certificate of Satisfaction which lets your Insurance Carrier know we completed the work and it is dry. We will submit the estimate to your Insurance Carrier and once they approve it, they will send monies to you in which we would collect for the work performed.
STEP 4: MITIGATION IS COMPLETE!
Within 24 hours of Mitigation, an estimator will come out to your property and write a detailed estimate on their findings.
STEP 1: INTRODUCTION
The estimator will submit your estimate to your Insurance Carrier for approval. The Estimator and Adjuster will negotiate until they agree on a scope. (2-4 weeks)
STEP 2: NEGOTIATION
Now that your Adjuster has approved the scope, it is time to sign a contract and pay your deductible. (24-48 hours)
You will be assigned a Project Manager and go over selections so materials can be ordered. *Due to COVID, we are experiencing delayed delivery of materials. (1-2 weeks)
STEP 4: INTO PRODUCTION
Once materials are in, the construction will take place. Once completed, you will do the final walk-through with your Project Manager.
(2-8 weeks depending on the job size)
Now that your home is complete and back to pre-loss conditions, you will sign a Certificate of Completion. This gets sent over to your Insurance Carrier letting them know your job is completed and final payment can be released.
STEP 6: AT LAST!